Makro Support

Email nomofoway@gmail.com for account, privacy, billing, or product support. Include the device type, operating-system version, Makro app version, and the steps that produced the issue. Do not send passwords, sign-in tokens, or full payment details.

Support is handled by email. Response times may vary, and Makro does not currently offer phone or emergency support.

Sign in with the same Apple or Google account you originally used. If access still fails, contact support from the email address associated with that provider when possible. Makro support will never ask for your Apple or Google password.

In the app, open Settings → Privacy and data to change optional AI access or export your Makro records. For another privacy request, email nomofoway@gmail.com. Review the Privacy Policy and Consumer Health Data Privacy Policy for more detail.

You can permanently delete a signed-in account from Makro Settings. The app asks for confirmation before the deletion begins. For instructions and what deletion covers, see Delete your Makro account.

Database, barcode, and AI values are estimates and can be incomplete. Include the food name, brand, barcode if available, serving size, source shown in Makro, and a clear package-label photo when reporting an error. You can edit ingredients, serving details, and nutrition values before saving or later from the meal editor.

Makro support cannot provide medical or emergency care. If you believe you may be experiencing a health emergency, contact local emergency services. For medical conditions, pregnancy, allergies, eating disorders, or individualized nutrition care, contact a qualified health professional.